Bridging the Gap Between Connection and Adoption

Healthcare organizations frequently operate with lean teams, making it challenging to balance daily support demands with proactive outreach. When internal resources are stretched thin, strategic initiatives like participant assessments and engagement campaigns often stall. As operators of a statewide health information.

exchange, we understand this reality firsthand. Converge Health provides the dedicated bandwidth and expertise to execute your engagement strategies, ensuring your network isn’t just connected, but actively utilized.

Let's Talk

PARTICIPATION ENGAGEMENT & ADOPTION SERVICES

Participant Needs Assessment

We conduct comprehensive assessments to understand what your participants truly need, re-engage quiet accounts, and uncover blind spots in your network. By identifying dormant participants, we help you showcase existing network value and rebuild vital relationships.

Outreach & Recruitment

We identify and recruit organizations missing from your network, driving the conversation from initial interest to active, live connection. Our specialized teams possess extensive experience effectively engaging medical, behavioral health, social care, and community-based organizations.

Onboarding & Activation

We guide new participants through a seamless onboarding process to ensure they are connected, trained, and actively utilizing your data. Our focus goes beyond simply securing signed agreements to guarantee true operational activation.

Strategic Engagement

We provide ongoing relationship management that augments your existing account managers rather than replacing them. This proactive approach uncovers new use cases, maximizes participant value, and strengthens your network’s long-term sustainability.

Education & Stakeholder Alignment

We facilitate interactive educational sessions to clarify technology resources, complex data-sharing rules, including behavioral health and SUD regulations. By reducing internal resistance and identifying organizational change champions, we drive lasting adoption from within.

Utilization & Adoption Monitoring

We continuously monitor post-implementation usage to ensure your data tools are actively leveraged in daily workflows. By identifying training gaps and highlighting early wins, we build the internal momentum necessary for sustained, long-term adoption.

Change Management & Workflow Design

We embed new data streams seamlessly into everyday clinical practice by providing targeted training materials, scripts, and toolkits. Our proven change management strategies ensure that new processes stick and deliver measurable clinical value.

Work With Us

RECENT ARTICLES

The TEFCA Excuse Is Expiring and DSM gets Deregulated: What HHS's 2026 Rules Mean for HIEs

For years, health information exchanges have operated inside two regulatory frameworks pointed in opposite directions. HIPAA's Privacy Rule presumes protected health information should not move unless a specific permitted use, disclosure category, or authorization allows it. The interoperability and information-blocking rules presume the opposite: electronic health information should move unless a specific exception applies. TEFCA participation has functioned as the easiest w

When Caregivers Need Care: What I Learned Working for a Physician Health Program 30 years ago

My first real job, over three decades ago now, was working for the Colorado Physician Health Program. I was twenty years old, and I spent my days around physicians who had been referred because of drug or alcohol use, mental health crises, or other conditions that put their license and their patients at risk. Some were referred by their hospital. Some by a colleague who cared enough to make the hard call. Some by the medical board after something went wrong. And some walked i

What Works (and What Doesn't) When States Try to Connect Behavioral Health to Their HIE

There is a persistent fantasy in health IT circles that connecting behavioral health providers to a state HIE is fundamentally the same problem as connecting any other provider. Just get them on the platform, map the data, and the interoperability fairy handles the rest. If only! The reality, as anyone who has spent serious time working with behavioral health systems knows, is that HIE connectivity in this sector requires a completely different playbook. Different funding log

EXPLORE ALL OUR SERVICES

LAST MILE INTEROPERABILITY

LEARN MORE

SHARED STAFFING

LEARN MORE

HEALTH MARKETING

LEARN MORE