Our Team.
Converge Health bring real world experience navigating the policy, operational, and technical realities of interoperability. Our team spans healthcare IT, Medicaid and public sector leadership, governance and privacy, stakeholder engagement, communications, and program delivery.
We work side by side with states, counties, HIEs, and community partners to design and implement practical, trusted data exchange solutions across behavioral health, substance use, social care, public health, and Medicaid programs. Our focus is the last mile of interoperability, where strategy meets execution and where trust, adoption, and sustainability actually get decided.
Laura Young
Co-Founder & Managing Director
Laura is the Co-Founder and Managing Director of Converge Health, a consulting firm dedicated to advancing the last mile of interoperability in healthcare. With deep expertise in Health Information Exchange (HIE), behavioral health data sharing, and consent management, Laura helps organizations navigate the complex intersections of policy, technology, and implementation. Converge Health provides both strategic consulting and fractional services to HIEs, public agencies, and health tech firms.
Laura brings more than 25 years of IT experience—including nearly two decades of leadership in healthcare IT. She has led major initiatives to integrate behavioral health and social care data into statewide and regional exchange frameworks, improving care coordination and enabling whole-person care. Her previous roles include Executive Director of San Diego Health Connect, as well as Executive Director positions with Alaska’s statewide HIE and a behavioral health HIE in Arizona.
Nationally recognized as a subject matter expert in interoperability and 42 CFR Part 2, Laura is known for her strategic insight and hands-on execution. She currently serves as Vice Chair of the HIMSS Interoperability & Health Information Exchange Community and has held board positions with the Arizona and Alaska HIMSS chapters.
Kate Lunt
Co-Founder & VP of Marketing
Kate is a healthcare marketing leader with over 13 years of experience in healthcare and health IT. She partners with organizations to drive growth, clarify messaging, and scale marketing efforts with strategic precision. Her journey began in the behavioral health sector, where she witnessed firsthand the profound challenges faced by underserved communities due to fragmented mental health data.
As Co-Founder and VP of Marketing at Converge Health, Kate leads marketing strategy both for the firm and for clients—guiding efforts in patient engagement, partner communications, and go-to-market positioning. She helps organizations promote interoperability initiatives, build adoption through targeted messaging, and share their impact with key stakeholders.
Kate also serves as a fractional CMO, offering strategic marketing expertise to a diverse range of clients, including directly supporting Converge Health's fractional service offerings. She further extends her commitment to advancing healthcare technology as Communications Director for UHIMSS.
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Robin Trush
VP of Behavioral Health Strategy
Robin brings decades of leadership experience across state government and healthcare delivery systems, with deep expertise in Medicaid, managed care, behavioral health, substance use disorder (SUD), and FQHC operations. Over the past 15+ years, she has focused on advancing healthcare technology and interoperability, driving culture change and process redesign to support complex systems transformation.
Her portfolio includes end-to-end procurement and implementation of EHRs, SDOH closed-loop referral platforms, HIEs, and CIEs. Robin is also highly experienced in data governance modeling, helping organizations define and operationalize data standards, policies, and stewardship frameworks that align with strategic goals.
Known for her passionate advocacy for underserved populations, Robin excels at engaging executive leaders and stakeholders in shaping large-scale reform efforts and managing multi-dimensional technology initiatives. Her work consistently bridges policy, operations, and technical strategy to improve care for those with the greatest needs.
Susan Clark
VP of Interoperability Strategy
Susan - widely known as the Health IT Rock Star - is a nationally recognized expert in health information technology with over 25 years of experience spanning clinical operations, Medicaid systems, health information exchange, privacy and security, and public policy. From the front desk of a community clinic to advising on statewide interoperability strategies, Susan brings a rare, full-spectrum perspective on the healthcare ecosystem.
Her work bridges the technical, operational, and regulatory dimensions of health IT, with a focus on breaking down silos and aligning policy, governance, and implementation to support whole-person care. She has led and supported initiatives that advance data sharing across sectors, modernize Medicaid infrastructure, and strengthen trust frameworks for sensitive data.
In addition to her consulting and thought leadership, Susan is a dedicated advocate for the profession. She has held leadership roles across national organizations, including President of the Indiana Health Information Management Association, Secretary of the HIMSS Indiana Chapter, and Chair of AHIMA’s Advocacy & Policy Council.
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Carmen Heredia
Senior Advisor, Medicaid Strategy & Policy
Carmen is a health care executive and advisor specializing in Medicaid systems, health information technology, and cross-sector integration. She previously served as a Cabinet Member for Arizona Governor Katie Hobbs and as Director of the Arizona Health Care Cost Containment System, where she led Medicaid and CHIP programs serving more than 2.5 million residents with a $22 billion annual budget. In that role, she provided executive leadership over data, analytics, and Health IT strategy supporting program integrity, quality measurement, managed care oversight, and system transformation.
A longtime advocate for underserved communities, Carmen previously served as CEO of Valle del Sol, a federally qualified health center and Certified Community Behavioral Health Center delivering integrated primary care and behavioral health services. Her leadership included EHR optimization, data-driven quality improvement, and organizational readiness for value-based care. Across roles, her work consistently bridges policy, operations, and technology to improve access, equity, and outcomes
She serves on multiple state and national boards focused on health, housing, and community development, including organizations advancing health information exchange, healthcare for people experiencing homelessness, and supportive housing. She is a member of the International Coaching Federation and the National Association of Medicaid Directors Alumni Network, a 2025 Medicaid Leadership Institute Fellow, and a Virginia G. Piper Fellow. She holds a master’s in social work from Arizona State University and a business finance certificate from Stanford University.
We serve the market by:
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Translating policy, funding, and regulatory intent into executable interoperability strategies that actually work at the last mile.
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Designing and operating statewide and regional HIE and CIE initiatives with a strong emphasis on behavioral health, social care, Medicaid, public health, and cross sector coordination.
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Bridging strategy and execution through hands on leadership across governance, stakeholder engagement, program design, and operational readiness.
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Guiding complex Medicaid and publicly funded initiatives with deep experience inside state agencies, managed care, and provider systems.
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Building practical data governance, privacy, consent, and trust frameworks that enable exchange rather than slow it down.
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Supporting technology selection, implementation, and optimization with a vendor neutral, use case driven approach.
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Driving adoption through clear communication, outreach strategy, and market education that meets stakeholders where they are.
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Providing disciplined project and program management to keep large, multi stakeholder efforts on track, on budget, and moving forward.
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Acting as a long term partner to states, HIEs, and community networks that need sustained leadership, not just a final report.
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